Refund and cancellation policy

Last updated: 6 November 2026. This policy applies to one-issue and four-issue sponsorship bookings. Live payment is not yet available. To request a cancellation or remedy, email support@theappreview.fyi with your booking reference and reason. Pranshu Patidar reviews each request.

Before publication

You may ask to cancel a booking before its first booked issue is published. We will review the request and confirm whether the booking can be cancelled. If approved, we cancel the whole booking and refund the full amount paid. Sending a request alone does not cancel a confirmed booking.

After publication

Published web issues, sent emails, and downloaded PDFs cannot be recalled. A change of mind, low traffic, low clicks, or dissatisfaction with independently chosen app coverage does not qualify for a refund. If an issue or a required placement is not delivered, contact us so we can review and remedy it.

Delay or non-delivery

If a booked issue is more than 14 calendar days later than its planned date, we will offer an equivalent replacement issue. For a one-issue booking, you may instead request a full refund; we will review that request. For a four-issue booking, a delayed or missed issue is remedied with an equivalent replacement placement, subject to your agreement on its new date. If we cannot provide the booked run or an agreed replacement, contact us for a review of the whole booking.

Refund amount and processing

We do not issue partial or per-issue refunds. When we approve a refund, it is for the full amount paid for the booking and ends any remaining placements. Otherwise, no refund is issued. We will confirm the decision by email and, if approved, initiate the refund through the payment provider to the original payment method. The provider and your bank control when the money appears. Any rights or remedies required by applicable law or the payment provider’s binding rules still apply.

Payment disputes

A refund or dispute never changes an issue that is already published. Opening a payment dispute releases your unpublished placements for other sponsors. If the dispute is resolved in our favour or withdrawn, you may accept equivalent placements in the next issues with a free slot, which need not be consecutive. A dispute decided in your favour ends the booking.

Read the sponsorship terms and contact page for more information.